取消
Showing results for
Search instead for
Did you mean:
tknight84
Occasional Member - Level 2

Agent Fees

Employees are unable to select the expense type "Lodging" for agent fee charges for lodging booked through Concur. We want to make sure agent fees for booking travel are charged to the appropriate type of travel (airfare, lodging, rental cars), but the "Lodging" expense type does not appear in the drop down menu for agent fee charges. Is there a way to fix that?

4 REPLIES4
KevinD
Community Manager
Community Manager

@tknight84can you provide a screenshot of this please or send me a private message with the name of a user who is having this issue so I can look at their expense report?

To send me a private message, click my username (KevinD). You'll see the Message button to start a new pm.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
tknight84
Occasional Member - Level 2

I am unable to click the Message button to start a new pm.

KevinD
Community Manager
Community Manager

@tknight84please try again.:slightly_smiling_face:Let me know if the message button isn't active.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
tknight84
Occasional Member - Level 2

I noticed this while I was approving another employee's expense report as the processor. I was unable to change the expense type to Lodging but it looked like all the other expense types were there as options.

My Settings." disabled class="lia-form-type-text lia-inline-topic-not-allowed" aria-label="Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit My Settings."> verify your email address." disabled class="lia-form-type-text lia-inline-topic-not-allowed-mobile" aria-label="Sorry, either you cannot reply to this topic or you must first verify your email address.">