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dolberdi
Occasional Member - Level 1
‎2022年9月19日12:44 PM
‎2022年9月19日12:44 PM

Blurry receipt images.

Help. One of my employees submitted an expense report and attached images of receipts that illegible. This has happened in the past.

any ideas what setting are on her iphone, her iPad, or computer that could contribute to this issue recurrence?

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KevinD
Community Manager
Community Manager
‎Sep 20, 202203:24 PM
‎Sep 20, 202203:24 PM

@dolberdimaybe she has the setting on her camera app set to Portrait or something that is not the normal Photo option. Also, she might be moving her hand a bit when taking the picture. Those are the only two things I can think of that would cause the blurriness.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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