Comments not pushing through

[svecmj]

Hello,

Exceptions are being generated for hotel transactions. The exception states that there is no corresponding reservation and that a detailed comment is needed. First, Concur was used for these hotel reservations; second, when comments are added in the transaction as required, they are not pushing through. This has happened to three users in my group. I have screen shot proof of the issue. Any suggestions?

Thx, Mike Svec

Field Mgr

US TAM Operations

[MSTEEN]

Is there an audit rule on your company that triggers this exception? Are the travel itineraries matching with the card on the expense side?

[KevinD]

@svecmjis this still an issue? If so, please private message me one of the names (first and last) this is happening to. To send me a private message, click on my username (KevinD). You should see a blue Message button.