Delay in audit processing

[tnicholson]

Anyone hear or get an alert regarding delays in audit processing that may span 2-3 days past the normal SLA time.
Getting told there is a known issue and delay in their audit processing of an additional 2 – 3 days above their SLA for each submission.

This is causing delays in expense reports and being told that SAP Concur stated this is affecting all customers in all regions.

[JessicaL]

Yes, our delay is now 7 days. It is causing delays on payments to all employees by a week. This has been happening since the beginning of October.

[tnicholson]

Jessica,

Thank you!. Do you have an official bulletin or alert that you can share or do you have somewhere you can direct me to?

[s15nic]

No.. its more than that!

I have submitted on 10.11.21 til date no audit has yet to be performed

[Susan1]

Has anyone had an update from Concur about the delays, this is now getting very frustrating

[mswanton]

Hi

We are experiencing huge delays in Concur expense audit for the last month. Anyone else having issues?

[SharronL]

Yes (just posted on another thread). Delays now of 2 - 3 weeks. Its becoming unworkable at this point.