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Jnn21smilz
New Member - Level 1

Expense Report Error

We have a 100.00 limit for sympathy flowers. When I did the order 1-800-Flowers made an error and processed a second transaction for 119.00. Since it is over the approved limit my boss cannot approve it because it will not allow her. It is wanting her to expense the 19.00 as personal and that would mean she would be paying for the error out of her pocket. What can I do?

1 REPLY1
KevinD
Community Manager
Community Manager

@Jnn21smilzbecause the expense was an error and you have received a credit to zero out the mistake, I would just change the expense type from Employee - Condolence/Sympathies to maybe Business Related - Other. That way the limit rule likely will not apply.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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