Expense status remains 'sent for payment' for 1 week but status not changed to payment confirmed.

[pchudgar]

Expense status remains 'sent for payment' for 1 week but status not changed to payment confirmed.

[dlamont]

pchudgar,

Make sure the bank account in your Profile is current, if you closed that account, the report status might still show sent for payment. If you opened a new account, make sure the status is "Confirmed" when you look at it in your Profile. Also, open the report and from the "Details" drop down, to to "Totals" and make sure it shows an amount under "Amount Due Employee".

Also check "Report Payments", also under the "Details" dropdown, and see if the "Status" is "Processed" and an Estimated Payment date is shown.

If these are both correct, then contact you company's Concur Admin so they can verify if the payment was ever sent back.

[KevinD · Accepted solution]

@pchudgaryou could also reach out to your Finance or Payroll departments to see what the expected time frame is for reimbursement payments.

[pchudgar]

I received my payment. Sorry for late response. Thanks for everyone supported my query.