Mobile App Not Displaying Expense Types

[atutor]

I have one user that when they go to look up expense types on the mobile app, nothing displays. The user has logged out and back in again, deleted and re-installed the app, they have hooked up to wifi and still it doesn't display anything. I am able to view the expense types available to me without a problem. Has anyone else had this issue? We recently set up policy groups but didn't change anything else.

Thanks!

[KevinD]

@atutorhave the user shut down their phone and reboot. Let me know if that fixes the issue or if it still persists.

[atutor]

Hi Kevin,

Thanks for your reply! This didn't work for them but they ended up starting a new expense report and they showed up. So it must have been a corrupt expense report or something similar. Thanks again!