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hejoba
Occasional Member - Level 1

Mobile App not giving password screen

I’ve downloaded the app and connected my account. After clicking ‘sign in’, I put in my email address and select ‘sign in with password link below’ which is what I do on desktop… but all I get then is a blank screen with a small black square in the center.

No problems on desktop signing in, just the app not even asking for a password. What am I doing wrong?

2 REPLIES2
KevinD
Community Manager
Community Manager

@hejobacould you please provide a screenshot of the sign in screen you are using? I'd like to see what you are experiencing.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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hejoba
Occasional Member - Level 1

Thanks@KevinD- hopefully these come through. I have no SSO so the 2nd screenshot is what I see after selecting sign in with password link below on the 1st screenshot

IMG_4547.PNG

IMG_4546.PNG

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