Two and a half years ago I moved from California to Pennsylvania. A friend rented a car for me while I was going to training and the concur payments were going to his credit card account. When I updated my credit information with my company, I assumed that it would also update concur. It didn't.
I have since updated Concur with my bank info.
I have no way to contact that person but my company confirmed that's were the payment went. How do I correct his?
@AMOmerzaThere is one question that I'll need answered to try and help assist you:
The car rental you mentioned, was it paid for by you or by the person who actually rented the car?
It was deductible business mileage and it covered the cost of the rental car. It was paid directly onto his credit card.
@AMOmerzawhen you say "it was paid directly onto his credit card" are you referring to his assigned company credit card or his personal credit card?
I'm asking because it is possible to have SAP Concur send payments to company cards and to personal bank accounts, which might be tied to a personal credit card.
Also, it sounds like this friend submitted a mileage expense through the SAP Concur system. Is that correct?
我认为you are misunderstanding. The car was over 2 years ago. The expense that I'm asking about was for hotel and meal expenses related to a week I spent in Atlanta working a Trade Show. They went onto his personal credit card when it should have gone into my bank account. He had absolutely nothing to do with those expenses and those charges are on my personal credit card.
@AMOmerzaI understand now. I'm going to send you a private message. Check the little envelope icon here in a few minutes.