This has not happened before in 5 years of approving reports.
I recently had a report submitted by a delegate that had no banking information. It went all through approvals.
As soon as I learned it had been approved, I contacted the user and had them add banking info.
The report was originally approved in early Nov, the banking info updated on the 20th.
I have checked in payment monitor and reconcilation report and cannot find this report as paid, or unpaid.
Has this happened to anyone else? What are the options for payment?
I am checking with user to confirm lack of payment.
The manual pay button is not available, the report was extracted on the weekly SAE after approved.
