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JonXDoe
New Member - Level 1
‎Apr 24, 202008:52 AM
‎Apr 24, 202008:52 AM

SAP Concur Andriod mobile app forced closing at 'Add Route' screen

I have had several users of the SAP Concur app version 9.79.0 stop working at the Add Route screen or when editing a days milege report. The app is currently unuaeable at this point.

I have uninatalled and reinstalled the app, rebooted phones, cleared cache, tried the app on several different phone (Samsung & Motorola brands) and Andriod OS builds.

The app seems to crash when Google Maps plots Mileage-Personal Car routes.

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AshleyB
SAP Concur, Former Employee
‎Apr 30, 202003:06 PM
‎Apr 30, 202003:06 PM

Thanks for posting@JonXDoe

Have you created a support ticket for this issue? Our support teams would be able to look into this for you.


Best,
Ashley Bragg
SAP Concur - Community Manager

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