Unable to enter Task information

[doublewood]

I am trying to complete an Expense item. I have all the fields completed, except Task.

The system says completing the Task field is mandatory, but it will not allow me to enter information in the field (the cursor changes to a "no entry" sign).

I have attached a screenshot.

[KevinD]

@doublewoodlooks like you figured out the issue. Correct?

[doublewood]

Yes, I figured it out, once I realised that the Details tab and the Claim Details are not the same thing.
I think the UI could be better designed, to make these things more obvious. Can you feed that back to the developers?

Thanks.

[KevinD · Accepted solution]

@doublewoodread this article about providing feedback:https://community.concur.com/t5/User-Admin-Group-Forums/Do-you-want-to-provide-feedback-on-SAP-Concu...

[bbrownusa11]

Hi Kevin,

For some reason my access to read your solution is "denied" in the forum. I'm experiencing the same problem with being unable to enter the "task" info that's required and therfore unable to submit my expense.

Are you able to help or email the instructions on how to resolve?

[abhilashcg]

sorry, but where is the solution ? it only shows like below.
First there is a challenge to enter Task
Next there is a challenge to see solution in SAP forums
Next even after registration it still doesn't.

Can't SAP make anything simpler in any of the products you do