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tonyvitali
Occasional Member - Level 1

Wrong Amount Imported, but cannot adjust

Having a strange issue. I connect to my lyft account and created a business profile. So it imports the receipts and creates the expense automatically.

But on one of them, the amount is different than what is on the receipt. And I can't figure out how to manually adjust/fix.

Any help is appreciated. hope it's something simple.

3 REPLIES3
KevinD
Community Manager
Community Manager

@tonyvitalicould you do me a favor and take a screenshot of this expense entry, please? Usually the only items that cannot be adjusted are company card charges. Did this item get matched to a company card charge?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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tonyvitali
Occasional Member - Level 1

Thanks Kevin! Yes it's a company card transaction. I linked the card to lyft and made a business profile.

Thought I was making my life easier since it auto-imports the invoice, etc. but it's having the opposite effect. Most of the charges came in seamlessly, but 3 are 'pending card transactions' and I've having this issue where I can't manually fix/adjust the amount.

Here's a link to screenshots. Any help/advice is appreciated!
https://drive.google.com/drive/folders/1m9AkNHnABlqYUYbh5I4eppU6vzokkamc?usp=sharing

tonyvitali
Occasional Member - Level 1

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