Solved: expense payment processing

marcin1

Hello,

How long does it take to process payment? From my previous experience it took around 3 days after approval to be finalized. Now it has been almost a month and status still says processing payment. Have there been a change? I am concerned that some data on my profile expired (even though nothing changed I just haven't used system in very long) and that's why my request can't be processed. Report number: IGP331

Thanks

rohanpatil

Hello@marcin1,

The time required for processing is usually linked to the number of expense entries in an expense report, whether there is a need for the team to get additional clarification from finance/ procurement teams and general workload of the audit team. This forum is likely not the right forum to ask why your expense report has not been processed in spite of it being a month. I would ask your company's internal support team/ Concur administrator. They are likely aware of your company situation and should be able to provide you with a reason OR let you know in case of a problem.

Hope this helps.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Best regards,
Rohan
Fellow Concur Site Administrator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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rohanpatil

Hello@marcin1,

The time required for processing is usually linked to the number of expense entries in an expense report, whether there is a need for the team to get additional clarification from finance/ procurement teams and general workload of the audit team. This forum is likely not the right forum to ask why your expense report has not been processed in spite of it being a month. I would ask your company's internal support team/ Concur administrator. They are likely aware of your company situation and should be able to provide you with a reason OR let you know in case of a problem.

Hope this helps.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Best regards,
Rohan
Fellow Concur Site Administrator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.