取消
Showing results for
Search instead for
Did you mean:
arzug
Occasional Member - Level 2

互助旅游支持联系电话

Hi everyone!

Is there a phone number I can call to speak to Concur? I'm looking to book a flight to Cape Town and despite there being direct flights, it doesn't show up in Concur?

Thanks!

Arzu

1 Solution
Solution
KevinD
Community Manager
Community Manager

@arzugAssistants and Travel Arrangers isn't on the SAP Concur home screen. When you first log in to SAP Concur, you should see a section labeled Company Notes. It will be between the Alerts section and the My Tasks section. This is what I was referring to. Is that where you looked?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

7 REPLIES7
KevinD
Community Manager
Community Manager

@arzugyour company has a TMC or Travel Management Company. That is who you should call if you need help with a travel booking. From the SAP Concur home screen, look in the Company Notes section. There should be contact information for your TMC.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
arzug
Occasional Member - Level 2

Hi Kevin,

Thanks for the information. I did follow your instructions, but there was only a section called "Assistant and Travel Arrangers", but it's blank?

What do I do next?

Thanks

Arzu

jmcmaster8
Occasional Member - Level 2

Do you have a previous travel itinerary? At the bottom of mine under Remarks they list the 24x7 reservation number.

Solution
KevinD
Community Manager
Community Manager

@arzugAssistants and Travel Arrangers isn't on the SAP Concur home screen. When you first log in to SAP Concur, you should see a section labeled Company Notes. It will be between the Alerts section and the My Tasks section. This is what I was referring to. Is that where you looked?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
arzug
Occasional Member - Level 2

Hi all,

I found the number and am all booked!

Thanks for your help!

jmcmaster8
Occasional Member - Level 2

Try calling the travel agency at 1-312-340-2819

jmcmaster8
Occasional Member - Level 2

This may be wrong for you, depends on what travel agency your company is using.

My Settings." disabled class="lia-form-type-text lia-inline-topic-not-allowed" aria-label="Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit My Settings."> verify your email address." disabled class="lia-form-type-text lia-inline-topic-not-allowed-mobile" aria-label="Sorry, either you cannot reply to this topic or you must first verify your email address.">