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browvnc
新成员-一级

搜索航班时出现内部错误

我想订一张从DFW到BFL的机票,但每次我试图搜索航班,我得到一个内部错误。我以前坐过这班飞机。我该找谁来解决这个问题?是什么原因导致了我的内部错误1. png图像一致2. png图像一致

2回答2
JessicaL
经常会员-一级

对于此错误,您必须与您公司内的Concur Administrator或您公司用于预订差旅的差旅管理公司联系。

杰西卡
差旅和费用系统管理员
sasrsc
常规成员-一级

我们使用SABRE作为GDS。当你点击搜索时,它做的第一件事就是检查你的资料(据我所知)。99%的可用性问题都与糟糕的配置文件有关。我们的研究结果。检查您的资料-寻找特殊字符。如果你有管理权限。看“左边”的资料,保存它,注意错误。然后继续检查“右侧”轮廓(旅行者轮廓),并做同样的事情。如果你仍然没有任何线索,那就打电话给中介,让他们修改你的资料,看看是否有任何错误。如果仍然没有线索,那就在你的资料中改变一些东西,保存它。 Call the agency back and make sure that change is reflected. If it is reflected then it's likely not a profile issue and something else. But as it sounds like you have history of booking in Concur then it should work.

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