Unable to reserve seat on flights

[Marc0]

I was unable to reserve a seat on both outgoing and incoming flights.

[KevinD]

@Marc0in these situations I would recommend completing the booking, then going to the airline directly to reserve the seat. If the flight is filling up, the airline may hold some seats by showing them as not available and then release them later.

[Marc0 · Accepted solution]

The issue was that the ticket was purchased from American but the flight is operated by Jet Blue. I called the agent and she was able to access my reservation through Jet Blue and reserve seats in both directions.

[KevinD]

@Marc0Great to hear. Safe travels.

[RJA6112]

The root cause of this problem is United no longer allows to select seats generically / blind sell. Booking via Concur or GDS user will need to display seat map to assign and confirm seats. Yes going directly to airline website is an option especially for seat purchases.