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@dpaddy77have you tried uninstalling and reinstalling the app? Is this Android or iOS?
Thank you, Kevin Dorsey SAP Concur Community Manager Did this response answer your question?Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
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I agree with Kevin, many times the app issues are fixed by uninstalling and re-installing the app. We also usually do a password reset.
Best,
Jessica Travel and Expense System Administrator
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