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jasonjaynet
Occasional Member - Level 1
‎Mar 28, 202110:37 AM
‎Mar 28, 202110:37 AM

Can't login Android App

Every time I want to login Android App It's give me the information "Sorry, something went wrong.
We encountered an error processing your request. If the issue persists, please contact your Company Administrator or Help Desk with correlation_id 0239dce0-982f-40e6-9c41-c38d8be0e786-1 for additional help."

But I can login on iPhone. I don't know why

Screenshot_20210329-014311_Chrome.jpg

1 person had this issue.
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JessicaL
Frequent Member - Level 1
‎Apr 1, 2021中午12点
‎Apr 1, 2021中午12点

Did you try deleting the app and re-installing? Perhaps it was an older version that is no longer supported?

Jessica
Travel and Expense System Administrator
My Settings." disabled class="lia-form-type-text lia-inline-topic-not-allowed" aria-label="Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit My Settings."> verify your email address." disabled class="lia-form-type-text lia-inline-topic-not-allowed-mobile" aria-label="Sorry, either you cannot reply to this topic or you must first verify your email address.">
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