Cannot login to Concur Mobile App

[jmt2331]

I have no problem logging on to Concur website from my laptop. But I now can't login to the concur mobile app from my iPhone or iPad. I am getting the following message. "Unable to Sign In. We are unable to sign you in at this time. Please contact your company's help desk or travel/expense department." I have done this and they say they don't support the app, but i can't seem to find a way to reach SAP Concur for help. Can anyone help with this?

[AshleyB · Accepted solution]

Hi All,

Thanks for resourcing the SAP Concur Community for this issue. Here are a couple of articles posted in our Support and FAQs section that should help you resolve issues with logging into the SAP Concur Mobile app.

How do I log into the SAP Concur mobile app?

SAP Concur mobile app updated sign-in experience

If neither of these two articles help resolve your issue, reach out to your company's internal SAP Concur administrator.

I hope this helps!