Concur Vehicle registration wont allow me to register my vehicle for car allowance claiming mileage,

[Robin28]

I can't register my vehicle either in company vehicle or personal vehicle fields. This is the first time I have tried to claim mileage since joining the company 3 months ago. I notice on the training video their is a drop down box for 'BYES Car Allowance', that is not present on the fields I see. Do I need to do something else or does Concur need to change my settings? I have a vehicle allowance and can't claim any mileage for the last three months.

[KevinD]

@Robin28hello there. I'm in your profile and it appears I can add car information for both Company and Personal. Could you provide a bit more explanation on what is happening? Did you click New on the Company Car and Personal Car screens and the fields didn't appear or are grayed out? If you provide some details, I might be able to better assist you.