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ddejesusortiz
临时会员-二级

在Concur移动应用中使用ExpenseIt功能的经验

我的几个用户报告说,当他们试图更新已经处理过的收据类型时,更新不会保存。他们还指出,费用默认为错误的费用类型,而他们在独立的ExpenseIt应用程序中没有遇到这种情况。

还有其他人有这样的经历吗?如果有,你采取了什么措施来补救?

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Beth-J
临时会员-一级

我们不使用收据类型,所以我没有帮助。然而,我们也遇到了费用默认为错误的费用类型的问题。我们发现,如果用户继续将其更新为正确的费用类型,Concur最终会了解(花了我们2个周期)费用应该是什么,并开始正确编码。许多积极的鼓励最终用户使我们度过了难关。微笑的幸福好运!

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