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tstagliano
Routine Member - Level 1

How to view the Queue a PNR was placed in

How does everyone check that an offline PNR was placed in the correct offline approval queue when the agent books a trip for an employee? We recently had a few cases where offline bookings did not trigger the approval so i want to review the PNR to see if the agent incorrectly placed the PNR into the wrong queue or missed the queue altogether.

Thomas Stagliano, M.I.T.
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