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Support Phone Number

For Administrators and Authorized Support Contacts:
Call+1 (855) 895-4815and select the Authorized Support Contact option from the menu.See more information.

For End Users:
访问您的专用用户支持书桌电话number, please log into your SAP Concur system, click on Help, then click on Contact Support.See more information.

How Do I Email Receipts to SAP Concur?

SAPConcurTeam
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Users who have a verified email address in their SAP Concur profile are able to send their receipts to SAP Concur so that the receipts will show up in the Available Receipts section.

To email your receipts:

  1. Prepare an email toreceipts@concur.com
  2. Attach the receipt images.
  3. Send the email.
  4. Your receipts will show up in theAvailable Receiptssection under the Expense tab.

Available_Receipt.png

Acceptable file types:

  • The available file formats are: PNG, JPG, JPEG, PDF, TIF, OR TIFF.
  • When scanning, the images should be scanned at 300 dpi or lower to reduce file size. For best results, scan or take a photo as a black and white picture with no more than 1024 x 768 image resolution.

To be able to email receipts to SAP Concur, users will first need to have their email address verified on their SAP Concur Profile.

To verify your email address:

  1. From your Travel profile, scroll to theEmail Addressessection.
  2. You will see your work email address already listed on your profile.
  3. Click theVerifylink. This will trigger the system to send a verification email to the inbox of the address you are verifying.
  4. Check your email inbox for an email fromconcursolutions.comwith the Subject Line:Email Verification.
  5. Open the email.
  6. The email will contain a verification code specific to this email address. Copy the verification code.
  7. Navigate back toEmail Addressessection of your Travel profile.
  8. You will now see a field labeled输入Code. Paste the copied code into this field.
  9. Under Verify clickOK.

Note: You can verify four additional email addresses (Travel customers) or two additional email addresses (Expense only customers) for sending receipts toreceipts@concur.com.