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JessicaL
Frequent Member - Level 1
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Sep 3, 202106:48 AM
Sep 3, 202106:48 AM
Hello there,
I would definitely contact your company's credit card administrator since the issue could be with Amex and the file they are sending over to Concur. And on the Concur side, I would submit a support ticket to have them look at the credit card feed. Then, you will know where the issue is and you can go from there.
Best,
Jessica
Travel and Expense System Administrator
Travel and Expense System Administrator