Not sure if I'm able to hijack this but I am in a very similar position, I get the message, "Please delete this report. You are getting this error because you do not have Travel Bank details &/or Permanent Residence information in our records. Please update your profile in Workday to include your Travel account in the Payment Elections &/or Home Contact Information. Please allow few days before creating a new expense report" I've verified all that info is in my workday account, any help on this?