@esezmaybe try reaching out to@daoyzhansince you two are at the same company. I think one thing that could be happening is that the system just hasn't fully updated to show your bank info available as Yes. I'm not sure how long the process takes since you enter your bank info outside SAP Concur. If you click on@daoyzhan的用户名,你应该能够see their email address. They might be able provide some insight.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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