Hi Kyle,

This is a great topic for discussion! I will be interested to hear what other SAP Concur clients are doing.

The list of reasons is completely configurable which means you can customize it to your exact needs. When you are decided on your new reason codes, be sure to work with your fulfillment travel agency before making any changes. When you update the list, there are two different values. The first is the violation description, which is what shows to the user. For example: declined due to carrier preference. The second is the violation code, which is used on the back end by the travel agency, like XX. The TMC usually has operations around the reasons codes so it is important to involve them in this process so they can coordinate.

他希望这lps!