@downiehello there. Unfortunately your locked account isn't an issue that anyone here on the Community can help with. For locked account or logging in issues, you will need to reach out to the person at your company that is the Concur site administrator. I normally could look this up for you, but your profile only contains a gmail account and doesn't contain your company name.
If you send me a private message with your work email address and your company's full name, I could look up a contact name for you.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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