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jamesmint
Occasional Member - Level 1

以上费用不出现

我没有任何费用显示在我的意见交流count since April, due to the card linked to my concur account unlinking. I know I have a back log of expenses I need to fill out and submit. How do I get my older transactions to show up on my concur account, so that I can fill out my back log expenses?

3 REPLIES3
KevinD
Community Manager
Community Manager

@jamesmintit appears you aren't using a corporate credit card, so you can just submit your expenses as out of pocket. You don't need to have your personal card linked to SAP Concur. Personal card transactions that import in are handled the same as manually creating your expenses as out of pocket.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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jamesmint
Occasional Member - Level 1

Hi Kevin,

Thank you for getting back to me.

I am using a company credit card and prior to the card unlinking, all the expenses showed up on my concur account. I looked at the statements from the credit card provider and it shows all the expenses that I've made, but it doesn't show up on my concur account. Would I have to contact the bank or what would be the next steps for my situation.

Please let me know.

Thank you again!

DeanR
Frequent Member - Level 1

Hi James,

The linking of your credit card transactions to your Concur account should be handled by your company's internal Concur administrator(s). This is part of my job when we have new/reissued cards to our staff.

I would assume the feed is still coming through from the bank to your company's Concur environment. Your administrator(s) would be able to check that.

Cheers

Dean