Hi Sandra,

Thank you for the response! In this case, the employee did receonsile the transaction that was auto-populated into concur (The e-receipt was already attached to the transaction). And this is happening whether a receipt is attached or not.

On a separate note, there are other hotel transactions that are listed as "Amex" (not "Cash), that Concur wants to reimburse the employee for even though it was a company card transaction. In both cases, we cannot find a way to change the billing to the card. The only way we've found to resolve is to create that 2nd duplicate entry with a negative dollar amount.

Thank you!

Nate