@espencer1trumpfyou should be able to access the Support portal because you are the Authorized Support Contact. Have you tried calling:+1 (855) 895-4815. That is the support number for Administrators.

If that doesn't work, do you happen to know who your SAP Concur Client Success Manager is?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.