由于杰西卡-我们将运行这个戒指er again to see if it's any better. The pop up message is probably a little better although the real estate is more limited but at least that gets your attention more than custom text at the top. I was comparing SABRE with Concur the other day and at first blush one would say that Concur did a better job at partitioning the fares but then you dig deeper and SABRE's new display is better than Concur IMHO as it breaks out the basic from main and from main (XP), whereas Concur seems to be haphazard at that. It will be interesting to see where the next iteration of the shopping experience takes us.

In the end we did not do a login message. We have Expense as well as Travel and we didn't want to hit Expense users with the message as it's specific to Travel. I wish there was a generic ... when you click a travel search message (and yes, I know I can do an air search, hotel search, car search but I find that a little clunky as they could see duplicate messaging). In the end we decided to add an "Important Notice" banner to the top of everyone's Company Notice then we also added a custom field (at start of booking) to have them stop and select this is an essential business trip. It's also a little clunky but I thought it would stop and give them a brief moment to think first before continuing.

我很好奇。我们已经努力launch Concur Travel for over a year now. Originally it seemed that Concur wasn't robust enough for the Indian market but now I feel like it's our TMC and the square peg/round hole scenario. Ideally we want to use individual corporate cards for purchase. You can't do that with ClearTrip (at least not through Concur) as that's by invoice (unless the agency would charge your cards). You could use Travel Fusion but then they charge a fee to be the merchant as for some reason both TF and CT are configured for invoicing only by default. Then we have the mess around VAT and invoicing for our 4 entities in India. All in all, this has been a nightmare experience compared to 60 other countries. India will be my last country to go live. If it ever does....

我们没有至少不是在全球范围内(几我ndividual countries have done it). They still remain our #1 most expensed vendor. The question is at this point - what's the value add with implementing U4B vs. just remaining "just another vendor" using the existing integration. For me, there are 2 added benefits 1) increased liability amount 2) save money (no-one is disputing that Uber isn't cheaper than most other forms of transport/vendors) and maybe a 3rd) potential for booking a vehicle on behalf of others. The other benefits around Intl SOS integration are minor and probably encroach too much into data privacy areas (where I don't want to go) but the remaining negative is that by entering into a program with them you are essentially electing to promote them and then it becomes an endorsement on their service. While I have no problems with them our Risk and Legal teams seem to be hesitant to tag them as a "preferred vendor". This is just a battle I haven't had the time to wager with them. Just being open with you.

We use the Concur API and populate our own data warehouse and perform our reporting using our own solution (For right or wrong, we decided to treat the Concur Trip Library as the master list as opposed to the TMC's as we wanted to support alternate booking methods). I realize this doesn't answer your question but what I'm seeing is some trips still listed as confirmed while they have no segments associated with them. I would love to get a better understanding of the synch between the GDS and the 3rd party vendors/trip link/tf/hotel aggregators/rail etc... to better understand the shortcomings of Concur because something isn't right. It's far from clean.

You may struggle to find someone if you wish them to take over your Concur processing too as it can be some effort (depending on your setup) to come on in and reconfigure, etc... while knowing you may not select them. Is the risk worth it for them? It certainly shows some good faith but you don't award business based on faith alone. B.com is just a hotel aggregator. They can't handle the air side as best I know. There's also a lot happening with b.com and the GDS' right now. The direct b.com Concur integration is a bit out of date as I understand it. B.com is putting some dev efforts into the GDS' right now. I'm sure all the other Concur Travel customers can make a plub for their agencies (assuming they are happy) with them.

There are a couple of things at play. 1) Concur's own calendar integration (I like this) 2) Outlook's own event calendar feature (I hate this) We have lots of employees who are blaming their issues on #1 when it's really #2 doing the invasive stuff. If you can tell if you look at the appointment that is being created as to which one did it. Honestly Concur's is pretty plain jane appointments whereas the Outlook ones tend to be pretty packed with info. The problem with #2 is that (especially if you're a manager and you get notifications of your employee's trips is that all trips will appear in your calendar and not just your own. The Outlook feature is mentioned here: https://support.office.com/en-us/article/automatically-add-events-from-your-email-to-your-calendar-32e5cf0c-3e65-4870-9ff9-df3683d3fc97 But you can google "turn off outlook automatic events". We encourage #1 and recommend people turn off #2. If you need advice with #1 let me know and I'll tell your our experiences.

Each airline imposes requirements for any ticketing. We have grown accustomed to the fact that any agency should be able to issue tickets on any airline to/from anywhere from any point of sale (country). The reality is that each airline can impose restrictions at will. Most of the major carriers are fine. But there are geographic restrictions, and validation requirements. We like to display the content in Concur regardless of the restrictions as we want our employees to have trust in the system but in the few cases where we have to do a "workaround" then we'll do a show but do not allow rule in Concur. The user can see the flights (as they may want/need them) but we'll say to call us. That's essentially want FCM is saying in your rule. As the airline industry has become more volatile you are seeing low cost/startup airlines who may be trying to do things on the cheap and don't want to play nicely with all the other airlines so they are more restrictive in their rules. In the end the agency may have to book directly with the airline in these cases or use some other tool (outside the GDS). TravelFusion can handle some airlines but that also requires the agency to participate in that conversation before randomly turning on all TravelFusion airlines.

After many attempts talking with our own IT and finally getting the right people on the call from Concur we did get the Calendar Integration working. Because of a lack of documentation our IT and Data Privacy folks weren't comfortable "turning it on" for all employees. They made it so individuals have to subscribe. Our biggest challenge actually has been the Microsoft Outlook invasive event feature solution they released a year or so ago, whereby Outlook is reading your email and creating events if it deems the email has solid info. The net result is that folks (especially annoying for Managers who get concur travel emails from their travelers) that get converted to appointments in their own calendars which is bad. We're telling people to turn off this feature and instead turn to the Concur Calendar integration. BTW: the concur documentation on calendar integration is poor (at least for us).