For Administrators and Authorized Support Contacts:
Call+1 (855) 895-4815and select the Authorized Support Contact option from the menu.See more information.
For End Users:
To access your dedicated User Support Desk phone number, please log into your SAP Concur system, click on Help, then click on Contact Support.See more information.
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To sign in to your SAP Concur account:
If your company uses Single Sign On, please contact your company's internal Concur Administrator to find out how to log into your SAP Concur Account. They will have instructions for you. If you do not know who your Company Administrator is, your manager or HR department may be able to help you identify that person.
If you are a first time user:
Once your company is an SAP Concur customer, user profiles are created by your company's administrators and sign in information is emailed to you.
If you need your sign in information for any other reason:
If you do not know your credentials or have lost your initial email with that information, you can navigate towww.concursolutions.comand click the "Forgot username?" link to have your username emailed to you.
Using the SAP Concur Mobile App:
The first step is to download the app on your Apple or Android phone. This can be done directly from your device or by sending yourself a download link from within the desktop version of the SAP Concur product. To find where to send yourself the download link, navigate toProfileand then clickProfile Settings. Next, clickConcur Mobile Registrationunder Other Settings on the left-hand side of the page. Here you will see two options to access the app.
Your username will be listed on the Concur Mobile Registration page, as well as your company code.
The SAP Concur mobile app uses the same username/login ID and password you use to sign in to the web-based version.
If you continue to have issues logging in,this articlemay help you figure out a possible reason why.