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tiacobb2000
Occasional Member - Level 1

Cannot change payment type

I am assisting a colleague with his expense report. He is trying to change his payment type to citi US but it insists that the transaction was cash. He purchased food for his employees.

2 REPLIES2
KevinD
Community Manager
Community Manager

@tiacobb2000the system does not allow for selecting the company credit card payment type. It is by design and that payment type only appears for company card transactions that upload into a user's SAP Concur account.

If you send me a private message with the employee's first and last name I can take a look. As of now, it doesn't sound like the card transaction as come into his account yet. When did he make this purchase?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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tiacobb2000
Occasional Member - Level 1

I will send now

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