nicolasqa
Occasional Member - Level 1

Kevin, I have a situation to reconcile an AmEx charge that doesn't match the receipt. The issue was for hotel payment in which I paid $100 pet deposit with a personal card and the rest with the AmEx corporate card. Upon check-out the hotel waived the pet fee but kept the personal card payment so now the receipt is $100 more than the charge. Is there a way to be reimbursed for the personal $100 and clear the AmEx charge in the report? Thanks in advance!