Hi@Lundy@JessicaL@DavidW,

Good day.

Before the January release (9.65), please ensure that the operating system on all user devices has been updated to at least iOS 11 and on Android, least API 23 (v6.0).

Kindly refer to the January Release Notes:

https://www.concurtraining.com/customers/tech_pubs/MobileDocs/ReleaseNotes/2019/MOB_2019_01(Jan)_cli...

For SAP Concur mobile app – I encourage keep operating systems (and devices, if possible) current.

Thank you,

AnnaDizo